As of December 31, 2009, OnState Communications has ceased support for our original agent application, sometimes known as "Agent Lite." Customers who have used it may continue to do so, however, they should be aware that no further testing and development will be done on it, and OnState cannot guarantee proper functionality.

We highly encourage all Agent Lite users to switch to "OnState Anywhere," which has many more features such as call history, management of personal queue calls, audio recording uploads, conferencing, and warm transfer. Unlike Agent Lite, which could only be used with Skype and Internet Explorer on a PC, OnState Anywhere is compatible with all phone devices, operating systems, and browsers.