OnState Call Center Webinars

Cloud Communications Set for Teleworkers, Telecommuters, and Mobile Professionals Free

Wednesday, July 28, 2010 Noon EDT / 9:00 AM PDT / 1700 GMT

With laptops, broadband and wireless technologies, today’s on-the-go employees can work from any location at any time. But maintaining quality levels of customer service by being each to find and quick to respond while working from home or while on the road can be challenging. That’s why cloud-based PBX and call center solutions exploit Internet reach and economics to extend business communications services to home-, branch ofice-, and remote-based workers.

By moving to the cloud with your communications, you can:

• Utilize home-based sales and service agents to cut operations costs
• Connect customers to on-the-go field sales and support personnel to improve sales and customer satisfaction
• Introduce offshore agents to reduce expenses or extend coverage
• Bring on temporary home-based workers to supplement coverage during busy periods
• Maintain normal business communications during emergency office closings

To learn more about how cloud-based communications services can help you leverage the power of the Internet to improve sales and service, boost employee productivity, and cut costs register now to attend our free webinar by completing the form on the right.